Business travel carries risk that doesn’t always make headlines. A sudden storm grounding flights, a transit hub affected by a geopolitical incident, a natural disaster unfolding in a city where your team happens to be staying. These events are unpredictable by nature, but your response to them doesn’t have to be.
For any organisation sending people overseas or interstate, knowing where your travellers are and being able to reach them quickly is not a luxury. It is a fundamental part of duty of care. The challenge for most businesses is that this information is scattered: itineraries in one system, contact details in another, and incident news often flying under the radar.
GoldCare, part of Goldman Travel’s GoldConnect platform, solves this by bringing traveller safety into a single, real-time view.
At its core, GoldCare provides advanced tracking and real-time alerts, so you always know where your people are and what’s happening around them. An intuitive map displays traveller locations alongside the latest incident updates, whether that’s severe weather, civil unrest, transport disruption or a regional security event. Instead of cross-referencing spreadsheets against breaking news, you see the full picture in one place.
When an incident does occur, GoldCare makes the response straightforward. The platform allows you to instantly identify which travellers are in the affected area, filtered by location or timeframe, removing the guesswork from a process that often happens under pressure. From there, two-way communication via email or SMS means you can reach affected travellers directly, confirm their safety, and provide guidance, all without leaving the platform.
The value of GoldCare is most visible in a crisis, but its purpose is broader than that. It is a standing safeguard that gives organisations confidence in their travel program every day, not just when something goes wrong. For businesses considering how seriously their current travel management approach takes duty of care, GoldCare is a clear demonstration of what proper traveller safety infrastructure should look like.
If your organisation is reviewing how it monitors and supports travellers on the road, GoldCare is available to every Goldman Travel client as part of GoldConnect. Contact our team to arrange a walkthrough of the platform and see how it fits into your existing travel program.
